Damn you Cathay Pacific!

It’s not everyday that I get pissed off. In fact in general I don’t consider myself someone who gets pissed off easily. And even when I do get pissed off, I don’t show it easily. But right now I want to give a middle finger salute to Cathay Pacific.

First of all, their online booking system doesn’t work. AT. ALL. I’ve tried 3 different web browsers on both Windows and Mac OS X on 3 different machines, and they all failed at various different points of the booking process. Does Cathay Pacific have ZERO BUDGET for web developers or something? Do they not go through their own website and test the freaking pile of shit? “Oh, I guess I’ll have to call them,” I thought. Turns out, they not only do not have a 24-hour phone system, during the day time, they tell you “Since we estimate high wait time, we suggest that you call back later”. How freakin’ helpful is that? 

They’ve lost me as a customer.

~ by huinee on June 19, 2008.